Privacy policy

 

 

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We refer to this automatically-collected information as Device Information.

We collect Device Information using the following technologies:

  • Cookies

  • Log files

  • Web beacons, tags, and pixels

Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

We refer to this information as Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to:

  • Fulfill any orders placed through the Site

  • Process your payment information

  • Arrange shipping

  • Provide invoices and order confirmations

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide you with information or advertising relating to our products or services

We use Device Information to:

  • Help us screen for potential risk and fraud

  • Improve and optimize our Site

  • Generate analytics about how our customers browse

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above.

For example:

  • Shopify powers our online store

  • Payment gateways process secure transactions

  • Shipping partners deliver your orders

  • Advertising platforms such as TikTok or Meta may use tracking pixels

Behavioural Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by adjusting your browser settings or social media ad preferences.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect operational, legal, or regulatory changes.

Contact Us

For more information about our privacy practices, or if you have questions, please contact us by email at:

customersupport@mex-fashion.com